Problems with your computer?
Unable to connect to the Internet, whereas your SSHnet connection is OK?
No skilled neighbour or friend?
Student aan huis (‘student on call’)
Support in your room. With a code, communicated in a newsletter, the tenant pays a reduced yearly subscription fee of 6 Euros (50% price reduction). The costs of a call are 12.50 Euros for each half hour or part of that, and 9 Euros travel costs.
Support by telephone. 0900 number; costs 0.50 euro per minute.
PC hulplijn also offers a yearly subscription; check the website for details.