If you break Fair Use rules, your connection may be quarantined.

 In your browser you will see the quarantine page with instructions.

Always use the web form on the quarantine page(s) to communicate with the helpdesk. This ensures that the helpdesk receives the correct information.


Take notice that you may not see the quarantine page if you use an App on your tablet, smartphone or PC. In case of doubt, always start up your Internet browser.